System Engineer

The candidate is an experienced Windows Systems Engineer with over 9 years of expertise in managing and administering network and telecom systems. With a strong background in IT problem analysis, the candidate has demonstrated the ability to effectively handle complex situations and develop solutions to meet customer needs. They possess advanced technical proficiency in managing Windows Server operating systems, including Active Directory, DNS, and DHCP, across various environments such as Microsoft Azure and Office 365. The candidate is highly skilled in troubleshooting, maintaining computer networks, and ensuring the integrity of IT infrastructure.In previous roles, the candidate has managed and supported VMware environments, performed daily system oversight, and ensured the security of IT systems. They have extensive experience in patching, updating, and maintaining operating systems and software, as well as managing databases via SQL and executing scripts. The candidate has also worked with cloud technologies, including Microsoft Intune, Microsoft Endpoint Configuration Manager, and Microsoft Exchange, providing administrative support for cloud-based environments.The candidate has a solid understanding of network and security management, including the installation and maintenance of firewalls, VPNs, and other security mechanisms. Their experience extends to managing incidents related to infrastructure and end-user systems, as well as overseeing computer park management. They have been involved in the relocation and renovation of data centers, overseeing the installation and configuration of network equipment, and supervising service providers during critical tasks.With a strong foundation in virtualization, the candidate has experience in configuring virtual machines and managing virtual environments. Their technical expertise is complemented by their ability to work with monitoring tools such as Nagios and Dollar Universe, as well as ticketing systems like OS Ticket. They are proficient in the use of SCCM for system updates and patch management.The candidate has a history of providing technical support and coaching users, ensuring smooth operation of IT systems, and managing tenders for system upgrades. They have a track record of resolving network issues, performing system maintenance, and implementing incident and request management processes.Throughout their career, the candidate has demonstrated excellent soft skills, including teamwork, autonomy, collaboration, and analytical thinking. Their organizational skills have been vital in managing multiple tasks and projects efficiently. The candidate’s ability to adapt to new technologies and systems has been key to their success in a variety of technical roles, from system administration to network monitoring and IT support.