Solution Architect

An accomplished IT professional with over 14 years of experience specializing in IT Infrastructure Management and Wireless Technologies, including Routing & Switching, Wireless Security, and SDA Integration. This individual has demonstrated expertise in managing and deploying large-scale wireless networks, providing technical guidance, and ensuring top-quality service delivery. They have a strong background in working with Cisco AireOS, IOS-XE WLAN controllers, Meraki Stack Solutions, and cloud-based solutions like Cisco C9800 CL.The candidate excels in producing high-level architectural designs for complex networks and ensuring smooth deployments for large organizations. They are skilled in handling RF Pre & Post Deployment Remediation Surveys and have extensive experience in RF Stadium Deployments. Their technical proficiency includes configuring and troubleshooting Cisco products, integrating Cisco ISE for Wireless Security, and leveraging tools to resolve compatibility issues.Having worked with both enterprise and customer-facing teams, the candidate has demonstrated the ability to manage incidents, perform root cause analysis, and deliver solutions efficiently. Their experience includes managing wireless deployments across hundreds of stores, producing detailed reports on network performance, and ensuring optimal wireless environments for clients. They have also acted as a primary point of contact for escalations, working with cross-functional teams to ensure quick resolutions to complex issues.Additionally, the candidate is well-versed in educating and mentoring teams, providing corporate training on Cisco Wireless Technologies, and contributing to the development of digital intellectual capital, such as scripts and digital signatures. Their expertise extends to various Cisco products, including WLC, MSE, PI, and APs, as well as collaborating with pre-sales teams for project scoping.With a customer-centric mindset, they have effectively handled large-scale wireless deployments and escalations, ensuring high customer satisfaction. Their leadership and interpersonal skills have made them a valuable asset in managing technical teams and driving the successful implementation of network solutions.