Product Owner
About Candidate
Introduction:
With over 10 years of experience in project and program management, the candidate has a proven track record in leading cross-functional teams, managing complex projects, and implementing technology-driven solutions to enhance service delivery. They have successfully managed CRM and consent management tools, focusing on team leadership, cost management, and solution design. The candidate has expertise in Agile methodologies, coaching teams, and implementing cloud risk assessment solutions. They have also led digital service initiatives, improving customer experience through efficient post-sale processes. Additionally, they have managed IT retail projects, coordinating testing, integration, and support. The candidate has worked in diverse industries, including automotive, marketing, and international cooperation projects, gaining valuable experience in client relationship management, business consulting, and system integration. Their background includes a Master’s in Project Management and certifications in project management and Agile methodologies. They are skilled in mentoring teams, performance management, and building relationships across organizations.
Responsibilities:
- Leading product and project management teams.
- Managing end-to-end project lifecycles, including planning, execution, and delivery.
- Designing and implementing CRM and consent management solutions.
- Coaching teams and stakeholders to improve efficiency and engagement.
- Developing project documentation, including reports, proposals, and technical support.
- Managing IT requirements and integrations for digital services and sales portals.
- Coordinating user acceptance testing and system rollouts.
- Managing budgets, cost control, and resource allocation for projects.
- Implementing Agile and Scrum methodologies within project teams.
- Building and maintaining client relationships and ensuring customer satisfaction.