Linux Engineer
About Candidate
Introduction:
With 24 years of experience in networking, cloud infrastructure, and technical support, the candidate has expertise in troubleshooting, provisioning, and managing cloud and network systems. They have handled Level 2 and Level 3 support roles, resolving complex incidents, leading on-site interventions, and managing customer outages. Their experience spans data center deployment, dismantling, and cloud infrastructure operations. They have worked extensively with OpenStack, Docker, Kubernetes, and various networking protocols, ensuring smooth infrastructure functionality. The candidate has created and maintained work instructions, trained new team members, and managed user access. They have played a key role in RMA support, change management, and alarm monitoring. Their responsibilities also include cloud storage operations, DevOps activities, and software-defined networking solutions. With hands-on experience in telecommunications, they have supported business services, IP/MPLS networks, and intelligent network platforms. Their technical expertise covers cloud orchestration, network automation, and security compliance across multiple enterprise projects.
Responsibilities:
- nvestigating and resolving complex customer incidents
- Managing cloud and network infrastructure alarms and troubleshooting issues
- Provisioning and maintaining IP/MPLS VPN, VoBB, and business internet services
- Deploying and dismantling data centers and directing on-site interventions
- Creating and maintaining technical work instructions and documentation
- Performing change management, RMA support, and user access management
- Conducting cloud storage operations and troubleshooting infrastructure crashes
- Training and mentoring new colleagues in cloud and networking technologies
- Implementing DevOps activities, cloud orchestration, and automation solutions
- Ensuring security compliance and optimizing network and cloud environments