Functional Analyst

Introduction:

The candidate is an experienced business architect, project manager, and business analyst with extensive expertise in process management, regulatory compliance, and functional analysis across various industries. They have a strong background in banking, insurance, healthcare, power distribution, and public sector projects, specializing in business process modeling, workflow optimization, and GDPR compliance. Their expertise includes drafting functional and administrative requirements, business case development, and project coordination. They have worked on IT transformation projects, digitalization initiatives, and case management systems, ensuring efficient data governance and security. The candidate has successfully led teams, managed complex workflows, and optimized business processes using BPMN and other methodologies. Their project management skills include tracking and reporting on multiple initiatives, risk assessment, and process reengineering to enhance operational efficiency. They have experience with procurement processes, tender evaluations, and vendor selection, as well as working with regulatory bodies to ensure compliance with industry standards. Additionally, they have contributed to IT and business alignment, implemented electronic document management (EDM) systems, and provided consulting on data governance and IAM solutions. Their skill set extends to change management, training, and user support, ensuring smooth transitions in process implementations. With a strong analytical approach, they have developed and optimized workflows, improved customer relationship management processes, and contributed to IT system enhancements. Their ability to manage stakeholders, analyze business needs, and drive strategic initiatives makes them a valuable asset in digital transformation and operational improvement projects.

Responsibilities:

• Conducted business process modeling and optimization using BPMN and other methodologies.
• Managed IT transformation projects, digitalization initiatives, and case management system implementations.
• Led business analysis efforts, gathering and documenting functional and administrative requirements.
• Developed business cases, feasibility studies, and impact assessments for project approval.
• Ensured regulatory compliance, including GDPR, data governance, and industry-specific regulations.
• Coordinated procurement processes, including tender evaluations, vendor selection, and contract negotiations.
• Designed and implemented electronic document management (EDM) and workflow automation solutions.
• Managed stakeholder communication, ensuring alignment between business and IT teams.
• Provided consulting on IAM (Identity and Access Management) solutions and security frameworks.
• Conducted risk assessments, impact analyses, and process reengineering for operational efficiency.
• Developed and optimized customer relationship management (CRM) processes and tools.
• Led teams in tracking and reporting multiple project deliverables and milestones.
• Facilitated training sessions and user support to ensure smooth transition in process implementations.
• Designed and implemented strategic initiatives for improving business and IT alignment.
• Oversaw data governance policies, ensuring secure and compliant data handling.
• Managed change management processes, ensuring minimal disruption to business operations.
• Implemented workflow automation solutions to enhance efficiency and reduce manual interventions.
• Advised organizations on best practices for business process improvements and regulatory compliance.
• Supported IT system enhancements, ensuring seamless integration with existing business operations.
• Coordinated with regulatory bodies to maintain compliance and industry-standard best practices.