Documentation Specialist (SN0359)
Job Description
We are looking for a Documentation Specialist to manage and maintain technical documentation related to IT infrastructure and development.
- The ideal candidate will be responsible for creating, updating, and organizing comprehensive and accurate technical documents, collaborating with subject matter experts to ensure clarity and consistency.
Key Responsibilities
- Write, update, and maintain technical documentation for IT infrastructure and software development.
- Organize and manage technical documentation processes, ensuring information is clear and accessible.
- Work closely with subject matter experts (SMEs) to compile, verify, and validate technical content.
- Develop and maintain training materials to support internal knowledge-sharing initiatives.
- Continuously improve documentation to align with internal policies and compliance requirements such as ISO27001.
- Ensure consistency and accuracy across different teams by adhering to technical writing best practices.
Required Skills & Qualifications
- Proven experience in writing and managing technical documentation related to IT infrastructure or development.
- create and update documentation
- cross-functional teams and SMEs.
- training materials.
- organizational and document management skills.
- compliance standards such as ISO27001.
- written and verbal communication skills.
- a focus on accuracy and quality.
Hiring Team Member
