Documentation & Training Specialist (SNS01608)
Job Description
Welcome to Sansaone, a dynamic force in the realm of ICT talent acquisition. Born out of a passion for excellence and a vision for connecting outstanding professionals with forward-thinking organizations, we stand as a beacon for strategic recruitment solutions in the Information and Communication Technology sector. With a commitment to excellence and a passion for connecting exceptional professionals with innovative organizations, we are your strategic partner in building transformative teams.
We currently have a vacancy for a Documentation & Training Specialist, fluent in English, to offer his/her services as an expert who will be based in Valletta, Malta.
- The work will be carried out either in the company’s premises or on site at customer premises.
- In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Your tasks
- Draft product/project technical and non-technical documentation.
- Preparation of training material.
- Maintenance of relevant documentation.
- Draft other types of documentation, such as: guidelines, instructions, manuals, etc.
- Coordinate and moderate training sessions in support of change management activities.
Requirements
- University degree in IT or relevant discipline, combined with minimum 10 years of relevant working experience in IT.
- Experience with documenting solution capabilities.
- Experience with producing operational manuals, technical guides, business requirements documents, functional specifications documents and project/product documentation.
- Experience with ensuring consistency among documents and drafts, and accuracy of references, footnotes, and captions.
- Experience with documentation maintenance for optimal use and retrieval.
- Experience with identifying training needs based on the change impact of the project/product.
- Experience with project and product training programs
- Experience with creating content and method of training materials, and third-party training material
- Experience in providing training in different modalities, including classroom and online
- Experience with monitoring and reporting training
- Experience as an editor and proof-reader roles by participating in peer reviews
- Experience with the creation of ‘How-To’ videos and presentations
- Excellent command of the English language.
Hiring Team Member
