Application Engineer-Administrator (SNS01763)
Job Description
Your Tasks
- Application installation, configuration and administration in production and non-production environments.
- Application monitoring, performance tuning and continuous improvement of the efficiency and quality of service.
- Performance of applications support and maintenance activities such as incident, change, release and problem resolution.
- Writing and validating application procedures manuals, including troubleshooting guides, backup and restore plans.
- Automate administrative procedures for recurring system administration activities and provide installation and technical support documentation where required.
- Contribution to the structuring, maintenance and development of the technical knowledge base supporting the ICT Operations activities.
- Reporting on application availability, performance, capacity and overall usage where required.
Requirements
- University Degree and at least 10 years of IT professional experience.
- More than 6 years of experience working as an IT professional in mid/large IT infrastructure environments, including deployment, support and maintenance of applications.
- Minimum of 5 years of experience with administration and support of recent operating system versions of Microsoft Windows Servers and/or Red-Hat Linux on enterprise environments.
- Minimum of 5 years of experience working as an IT professional in the area of application administration, support and configuration.
- Minimum of 4 years of experience with DevOps and automated deployment and configuration scripting (e.g. Git, Azure DevOps, Python).
- Minimum of 4 years of experience in Kubernetes cluster and applications administration.
- Minimum of 2 years of experience with configuration management tools for applications (e.g., Puppet).
- Excellent knowledge of Linux and Windows server-side operating system support and maintenance (RHEL 8+, Windows 2019+).
- Excellent knowledge of Linux and Windows server-side application administration and troubleshooting.
- Excellent knowledge of application containerization, packaging and deployment on Kubernetes clusters (helm charts, operators, pipelines).
- Good knowledge of DevOps principles and best practices (version control, automation, pipelines, improve efficiency, feedback loops, fail fast, etc.).
- Knowledge of ITIL, including the incident, change and release management processes.
- Certified Kubernetes Administrator (CKA).
- Excellent command of the English language.
Hiring Team Member
