Business Analyst (SNS02174)
Job Description
Our client is looking for a Senior Business Analyst (7–14 years experience)
You’ll act as a bridge between business and IT, helping to shape and deliver effective solutions related to Retail Banking and Client Management, particularly with attention to regulatory requirements.
Key Responsibilities:
- Analyze business processes to understand current and future needs
- Gather and document requirements from stakeholders in a way that’s clear for both business and IT teams
- Define acceptance criteria to guide development and ensure solutions meet expectations
- Design and document business process flows (AS-IS and TO-BE)
- Communicate with stakeholders to explain changes and the future state
- Support IT testing efforts and track development progress to ensure quality delivery
Key Features of Retail Banking:
Target Customers:
- Individuals
- Households
Common Services Offered:
- Current accounts (checking accounts)
- Savings accounts
- Debit and credit cards
- Personal loans
- Mortgages
- Auto loans
- Mobile and online banking
- Insurance (in some cases)
Hiring Team Member
