Business Analyst
About Candidate
Introduction:
A seasoned Business Analyst and IT professional with extensive experience in logistics, distribution, and IT enterprise solutions. Proficient in requirement gathering, project management, ERP solutions, and IT operations, with a proven track record of enhancing operational efficiency and driving business growth. Expertise spans IT management, SAP implementation, API testing, SQL troubleshooting, and stakeholder collaboration. Demonstrated ability to lead cross-functional teams, align technical solutions with business goals, and deliver high-quality projects under tight deadlines.
Responsibilities:
- Conducted stakeholder interviews and translated business requirements into technical specifications for ERP systems.
- Led the documentation and analysis of new features for Visma.net ERP.
- Managed bug tracking and requirements using Jira and Confluence.
- Developed API test strategies with Postman and Fiddler to ensure reliable integrations.
- Created UI and backend test scenarios, ensuring zero critical bugs in production releases.
- Standardized documentation for Visma. Net ERP, Developer Portal, and AppStore products.
- Acted as Service Owner for the Flows project, coordinating between business stakeholders and technical teams.
- Engaged with customers to identify tailored ERP solutions and increase annual sales.
- Collaborated with project teams to assess risks and improve project outcomes.
- Managed IT resources and implemented disaster recovery plans.
- Improved IT procedures and policies, enhancing departmental performance.
- Led the SAP system implementation, ensuring timely delivery and under-budget execution.