Business Analyst

Introduction:

The candidate is a senior strategist with over 8 years of experience, specializing in market research, strategic portfolio management, and process improvement. They have a strong background in business model development, project management, and organizational design, with expertise in defining and implementing strategic roadmaps, improving operational processes, and leading change management initiatives. The individual has successfully designed and executed product strategies, defining user stories, customer journeys, and product improvements while ensuring alignment with overall business goals. They have led cross-functional teams to drive efficiency improvements, resulting in significant business outcomes such as revenue growth and reduced operational costs. The candidate also has a proven track record in developing performance management systems, optimizing HR processes, and guiding C-level executives in aligning strategies across departments. Their experience extends to managing relationships with key stakeholders, conducting market analysis, and creating business intelligence reports to inform decision-making. They are highly skilled in implementing process improvement methodologies, operational excellence strategies, and performance metrics to ensure successful outcomes across various industries.

Responsibilities:

• Conducted market research and analyzed industry trends to inform strategic business decisions.
• Developed and implemented strategic roadmaps and business models for various organizations.
• Led cross-functional teams to drive operational excellence and improve process efficiency.
• Defined and executed product strategies, including user stories and customer journey mapping.
• Coordinated and facilitated global workshops with internal and external stakeholders.
• Developed performance management systems and trained senior leadership to align team objectives with business strategy.
• Managed HR strategy spending and collaborated with finance teams on budget and resource allocation.
• Implemented process improvement toolkits and developed training materials for global teams.
• Defined pricing strategies and ensured profitability by setting negotiation scenarios for business development.
• Oversaw the operational strategy for customer success, ensuring optimal business models for new clients.
• Led organizational design consulting, creating tools to measure employee strategic focus and optimal headcount.
• Conducted UAT testing for new product features and ensured smooth deployment and functionality.
• Analyzed customer claims and implemented root cause analysis to eliminate recurrent issues.
• Managed IT change committees for product development and strategic prioritization of projects.
• Created and maintained business intelligence reports to support decision-making and strategy execution.
• Co-led projects that assessed the value of internal processes and strategic alignment using frameworks like SIPOC.