Business Analyst

Introduction:

A versatile and goal-oriented professional with over 9 years of experience in business analysis, product management, and technical support. Adept at identifying business needs through modeling tools and analysis, this individual thrives in Agile environments and excels in understanding and prioritizing requirements. With a proven track record in managing product backlogs, creating IT project plans, and leading cross-functional teams, they specialize in driving solutions that align with organizational goals. Skilled in designing APIs, capturing new business requirements, and preparing documentation, this individual is highly focused on improving systems and processes. Demonstrated leadership in managing teams, ensuring timely project delivery, and contributing to customer-facing IT solutions. Highly competent in troubleshooting and providing client support with a keen eye for process optimization.

Responsibilities:

• Identifying business IT needs and creating project plans using modeling tools and analysis.
• Collaborating with technical teams to ensure alignment with business requirements.
• Leading product backlog management, prioritizing tasks, and creating product roadmaps.
• Developing solutions based on requirements and creating change management proposals.
• Writing business documents such as scope of work and specification documents.
• Managing and mentoring teams, ensuring timely project delivery.
• Analyzing and documenting business and technical requirements for IT solutions.
• Performing user acceptance testing (UAT), managing documentation, and ensuring completion.
• Creating and maintaining standard operating procedures for system functionality.
• Engaging with stakeholders to capture and communicate business needs to development teams.
• Analyzing regression issues and troubleshooting software functionalities.