Business Analyst
About Candidate
Introduction:
The candidate is a seasoned business analyst with 9 years of experience in the tech industry, working across diverse regions including Americas, EMEA, and APAC. With strong expertise in strategy development and business process analysis, they have consistently delivered impactful insights to drive operational efficiency and business success. The candidate is proficient in stakeholder management, data analysis, and process improvement, having collaborated with cross-functional teams to align business objectives with technical solutions. Their experience spans working with both Agile and traditional project management frameworks to implement business strategies and enhancements.
Responsibilities:
- Led workshops to gather insights and requirements from key stakeholders.
- Conducted in-depth interviews to identify operational inefficiencies and areas for improvement.
- Translated business requirements into technical solutions in collaboration with development teams.
- Designed and documented current and future state business process flows.
- Developed comprehensive project documentation, including Business Analysis Plans and Requirement Management Plans.
- Managed the implementation of Master Data Management (MDM) solutions, optimizing data flow and consistency.
- Spearheaded the deployment of CRM systems and facilitated Agile ceremonies for project teams.
- Worked with quality assurance teams to develop and execute user acceptance testing (UAT) plans.
- Collaborated with cross-functional teams to streamline processes and implement system enhancements.
- Performed data analysis and visualization to support business decision-making and strategy formulation.
- Identified and addressed business process weaknesses to drive continuous improvement.