Product Owner

Introduction:

The candidate is an experienced professional with expertise in product ownership, business analysis, and digital transformation. They have successfully managed projects related to automation, product development, and business process modeling. With a strong foundation in Agile methodologies, they have effectively facilitated SCRUM ceremonies, defined user stories, and prioritized backlogs to drive successful project execution. The candidate has worked on initiatives to optimize business processes, such as implementing Robotic Process Automation (RPA) solutions, and has been instrumental in automating manual tasks to improve efficiency. They possess strong skills in business needs analysis, solution recommendation, and acting as a bridge between clients and development teams to ensure business requirements are met. Their experience includes supporting developers, UX designers, and QA engineers to deliver high-quality solutions. Additionally, the candidate has been involved in projects related to online platforms, payment management, and customer identification systems. They are highly skilled in managing product feature backlogs, ensuring smooth communication across teams, and driving digital transformation initiatives to modernize business operations.

Responsibilities:

• Managed a department within a Digital Operations Transformation program, focusing on reducing manual effort and empowering users through automation.
• Conducted discovery workshops to identify automation opportunities, resulting in over 30 initiatives.
• Prioritized initiatives based on both qualitative and quantitative savings, saving over 3000 yearly manual hours.
• Led SCRUM ceremonies, defined user stories, and prioritized backlogs to streamline execution of program priorities.
• Identified business needs, defined objectives, and recommended viable solutions for various projects.
• Collaborated with developers, QA engineers, and UX designers to define technical solutions and ensure business requirements were met.
• Acted as a liaison between clients and development teams, ensuring alignment on business needs.
• Worked on projects involving KYC & KYB platforms, payment and credit management services, and CRM systems.
• Supported the creation and maintenance of product feature backlogs, prioritizing tasks for efficient development.
• Involved in the design and implementation of Robotic Process Automation (RPA) solutions to automate data enrichment processes.
• Created user stories and acceptance criteria for product features, ensuring alignment with user journeys and designs.
• Worked closely with product management and technology teams to ensure smooth execution and delivery of requirements.