Project/Program Manager
About Candidate
Introduction:
The candidate is an experienced Senior Portfolio Manager with a strong background in software development, project delivery, and resource optimization. They have extensive expertise in managing large-scale portfolios, ensuring business alignment, and optimizing team composition for maximum efficiency. With a deep understanding of Agile methodologies, they have successfully implemented PMO processes, streamlined workflows, and improved service delivery through automation and standardization. Their expertise spans engineering and delivery management, strategic planning, and stakeholder engagement. They have a proven track record of leading cross-functional teams across multiple locations, handling budget management, and driving profitability. Skilled in contract negotiations, SLAs, and client relationship management, they have contributed to business growth by securing new projects and enhancing operational efficiency. They have also played a key role in talent acquisition, resource planning, and scaling departments, achieving significant improvements in hiring, retention, and resource allocation. Their experience includes developing technology roadmaps, driving innovation, and establishing Centers of Excellence for .NET and DevOps. With expertise in delivery leadership, service management, and KPI tracking, they excel in optimizing processes, reducing costs, and enhancing customer satisfaction. Their background in software development and engineering management, combined with their ability to lead global teams, makes them a highly effective leader in the IT and digital transformation space.
Responsibilities:
- Managed large-scale software development portfolios, ensuring alignment with business goals and optimizing team performance.
- Led cross-functional and geographically distributed teams, overseeing project delivery, resource allocation, and stakeholder engagement.
- Implemented Agile methodologies, PMO processes, and automation strategies to streamline workflows and enhance service delivery.
- Directed engineering and delivery management efforts, driving innovation and establishing Centers of Excellence for .NET and DevOps.
- Developed technology roadmaps and strategic initiatives to improve operational efficiency and digital transformation.
- Spearheaded talent acquisition, workforce planning, and department scaling to optimize hiring, retention, and resource utilization.
- Managed budgets, financial forecasting, and cost optimization to maximize profitability and improve ROI.
- Defined and executed project governance frameworks, ensuring compliance with industry standards and best practices.
- Negotiated contracts, SLAs, and vendor agreements, strengthening client relationships and securing new business opportunities.
- Led KPI tracking, risk management, and continuous improvement initiatives to enhance service quality and customer satisfaction.
- Collaborated with senior leadership and C-level executives to align IT strategies with organizational objectives.
- Provided technical leadership in software development, cloud solutions, and DevOps automation to drive innovation.
- Optimized IT service management (ITSM) processes, reducing operational costs and improving incident resolution times.
- Ensured regulatory compliance and security best practices across all software development and IT infrastructure projects.
- Directed Agile transformations, coaching teams on Scrum, Kanban, and Lean methodologies for better productivity.
- Designed and implemented software development life cycle (SDLC) best practices, improving project execution and delivery timelines.
- Managed product development initiatives, leading cross-functional teams in delivering high-quality software solutions.
- Conducted risk assessments and implemented mitigation strategies to ensure project success and minimize disruptions.
- Provided mentorship and leadership training to project managers, developers, and IT professionals to build high-performing teams.