Project/Program Manager
About Candidate
Introduction:
The candidate has over 10 years of experience in global operations and program management, specializing in driving operational excellence, team engagement, and business strategy. With a strong background in digital product management and SaaS solutions, they have successfully managed global teams and projects, optimized processes, and implemented automation to enhance operational efficiency. They have consistently demonstrated expertise in building and leading cross-cultural teams, delivering high-impact results, and driving revenue growth. Their leadership in strategic initiatives has resulted in significant improvements in team engagement, product development, and business profitability.
Responsibilities:
- Led and managed global teams across North America, Europe, and APAC.
- Oversaw and managed 200+ projects for multiple international teams and partners.
- Improved operational efficiency through innovative governance and automation.
- Transformed team alignment and engagement from 30% to 70%.
- Built global teams from scratch to support business objectives.
- Enhanced policies, processes, and procedures to support organizational transformation.
- Managed SaaS, ERP, and mobile products generating significant revenue.
- Developed and optimized product development processes using agile methodologies.
- Managed the full project lifecycle from ideation to execution.
- Increased customer engagement and business KPIs for SaaS and digital products.