Project/Program Manager

SAN0858

About Candidate

Introduction:

The candidate has 6 years of experience in implementation consulting, project management, and business intelligence. They have worked on end-to-end implementations of procurement and expense management solutions, handling technical configurations, ERP system integrations, and project execution. Their expertise includes gathering and analyzing requirements, customizing P2P solutions, and ensuring smooth customer onboarding. They have strong experience in SQL-based data processing, report generation, and working with enterprise IT tools. The candidate has successfully managed multiple projects by collaborating with cross-functional teams and aligning project strategies with business objectives. They have played a key role in system upgrades, resolving technical issues, and improving user experience. Their ability to scope and implement change requests ensures high-quality project delivery. They are proficient in coordinating with stakeholders and maintaining customer satisfaction. Their background includes working with development, product, and change management teams to ensure timely project execution.

Responsibilities:

  • Implement and customize procurement and expense management solutions.
  • Gather and analyze business requirements from customers and stakeholders.
  • Integrate ERP systems such as SAP FI/MM for seamless data flow.
  • Write and modify ERP-related code for system customizations.
  • Perform SQL-based data processing, analysis, and report generation.
  • Manage project timelines, risks, and resources to ensure successful delivery.
  • Upgrade existing customers to new platforms while resolving technical issues.
  • Collaborate with development and change management teams for solution delivery.
  • Provide post-implementation support, troubleshooting, and user training.
  • Conduct testing and validation to ensure system functionality and accuracy.
  • Maintain project documentation and provide status updates to stakeholders.
  • Ensure alignment of project strategies with company objectives.

Skills

Implementation Consulting, Project Management, Business Analysis, ERP Integration, P2P Solutions, SQL Server, MySQL, Microsoft Office, JIRA, ServiceNow, Zendesk, Trello, Smartsheet, XML, C++, Data Analysis, Change Management, Functional Testing, Business Intelligence, Stakeholder Management, SAP FI/MM, System Upgrades, UAT Support.

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