Project/Program Manager

The candidate is a highly experienced Program Manager and Site Manager with over 18 years of expertise in logistics, supply chain management, and operational excellence within food logistics, medical devices, and chilled goods industries. They have a proven track record of leading large-scale operations, managing up to 700 FTEs, and driving continuous improvement projects that enhance efficiency, profitability, and customer satisfaction. Key responsibilities include designing and implementing organizational structures, developing performance systems, and managing P&L results. They have consistently improved operational metrics, such as increasing ENPS scores, attendance rates, and inventory accuracy. The candidate is skilled in setting up governance models, managing customer KPIs, and developing forecasting tools to handle volume fluctuations effectively. They possess significant expertise in quality management, securing certifications such as IFS, ISO, FDA, and PS KN, comparable to BRC standards. The candidate has implemented Lean Six Sigma methodologies, including 5S, to optimize workflows and reduce costs. Their leadership includes handling union relations, chairing consultations, and overseeing strategic decision-making in network planning and transport operations. Their notable achievements include increasing P&L results by 7%, reducing labor costs by 9%, and leading initiatives that saved approximately €1.5 million annually. They have also implemented advanced tools such as transport planning software, cashless canteen systems, and digitalization projects for warehouses.