Project/Program Manager
About Candidate
- The candidate is an experienced IT and Project Management professional with a strong background in technical support, SaaS, software testing, and project management. With more than 6 years of experience, the candidate has successfully managed multiple projects, ensuring on-time and on-budget delivery while coordinating with cross-functional teams including development, testing, and quality assurance. The candidate has developed and maintained project plans, schedules, and resource allocations, while implementing communication and issue management processes to ensure smooth project execution.
- In addition to their project management skills, the candidate has a solid foundation in providing technical support and troubleshooting services, having worked with internal teams to resolve complex technical issues and improve system performance. The candidate has experience in developing and maintaining technical documentation, and has been actively involved in mentoring new colleagues to help them develop their skills and confidence.
- The candidate has also demonstrated leadership skills during their military service, where they led small teams, conducted patrols, and ensured safety while managing personnel and maintaining equipment. Furthermore, they have experience in CRM, web app technologies, SaaS, and various project management methodologies including Waterfall, Agile, and Scrum. They are proficient in tools such as MS Office, GitLab, and SQL Server, with basic knowledge of Kotlin and C#.
- The candidate’s technical skills include CRM, Webapp Technologies, SaaS, Waterfall-Agile-Scrum, MS Office, GitLab, SQL Server, Kotlin, and C#. Their language proficiency includes Arabic (Mother tongue), French (Fluent), English (Very good), and German (Good).