Project/Program Manager

REF ID: SAN0141

About Candidate

An experienced Program and Project Manager with over 25 years of expertise in managing complex IT systems and transformation projects across various industries, including healthcare, cloud computing, and telecommunications. Currently leading a large software creation and implementation program, overseeing multiple IT systems, including two developed from scratch. Responsibilities include integration testing, UAT, and organizational implementation within a SAFe5 environment.

Previously served as a Cloud Transformation Program Manager, managing pre-sales activities in sectors like airlines and healthcare. Has held senior roles in major organizations, leading significant programs such as SAP Release and Cutover for a petrol company and overseeing large-scale cloud and IT infrastructure projects, with a focus on change management, end-user experience, and customer-centric project execution.

In earlier roles, managed critical healthcare system renewals involving extensive cut-over planning, testing, and resource coordination. Also contributed to lean and quality management programs, working on process optimization, regulatory compliance, and project management methodologies.

Skills

Agile Project Management & Scrum (Jira, Azure DevOps) Service Delivery Management (SLAs, ITSM) Low-Code & No-Code Development (XHQ, Seeq, Python, Power BI) IT Architecture & Process Optimization (AdonisNP, iServer365) Stakeholder Management & Communication Master Data Management (SAP PLM) Data Analysis & Reporting (Excel, Power BI, SQL) Problem Solving & Process Automation

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