Project/Program Manager

Introduction:

The candidate is a seasoned professional with over 20 years of experience in IT governance, program and project management, and business transformation. With a strategic focus on delivering business value, they excel at aligning technology initiatives with organizational goals and executing them with precision. The candidate has a proven track record in leading tech teams, managing IT budgets, and driving continuous improvement. Their expertise spans multiple industries, and they are skilled in implementing frameworks and strategies that foster transparency, operational efficiency, and high-quality results. Known for their leadership and transformational coaching, the candidate has been pivotal in achieving exceptional outcomes in various roles.

Responsibilities:

• Defined and implemented Project & Program Management frameworks to enhance organizational alignment.
• Delivered unprecedented transparency with a one-click online portfolio dashboard for project tracking.
• Led business process improvements, scaling operations across multiple time zones with Agile methodology.
• Optimized IT budget execution, enhancing ROI by 30% and prioritizing projects based on capacity.
• Conducted large-scale optimization projects, improving IT and network quality with cross-functional teams.
• Achieved Umlaut (P3) Best Network Certification for four consecutive years and fastest network rankings.
• Managed IT configurations and budget execution for a €20M+ budget, ensuring effective allocation of resources.
• Improved IT delivery quality using Function Points, Six Sigma, and CMMI methodologies.
• Enhanced time-to-market for commercial propositions by reducing lead time from 12 weeks to 14 days.
• Automated IT SLA calculations, reducing delivery time from 40 hours to 2 hours.
• Played a key role in IT audits, certifications, and ISO/SOX compliance, minimizing audit recommendations.