Project/Program Manager
About Candidate
Introduction:
IT professional with 15+ years of experience in IT management, specializing in both hardware and software domains. Expertise in optimizing IT infrastructure, managing complex projects, and driving digital transformation. Proven track record in strategic budget planning, asset management, and implementing cutting-edge technologies like virtualization, surveillance systems, and access control. Skilled in leading cross-functional teams to deliver robust IT services, enhance networking capabilities, and streamline IT operations. Experienced in integrating enterprise solutions like ServiceNow and leading IT infrastructure projects from the ground up, including new factory and warehouse setups. Adept at implementing innovative solutions for production efficiency, such as centralized printing control and warranty traceability systems. Committed to aligning IT strategies with business objectives to fuel organizational growth.
Responsibilities:
- Spearheaded IT project management initiatives, overseeing end-to-end execution and budget control.
- Managed IT infrastructure projects for new facilities, including server virtualization and network setup.
- Implemented digital transformation efforts, integrating new technologies into production environments.
- Optimized IT asset management, handling investment budgets, and streamlining helpdesk operations.
- Enhanced company-wide IT service management using platforms like ServiceNow.
- Developed and deployed software solutions for component traceability and warranty management.
- Introduced centralized printing solutions, reducing costs and improving control across the organization.
- Improved surveillance systems and server farm management to ensure high availability and security.
- Conducted strategic budget planning for Capex and Opex, aligning IT investments with business goals.
- Provided consultancy on wide-area IT and led training initiatives for team development.