Scrum Master

Introduction:

The candidate has extensive experience in Agile methodologies, service delivery, and program management, with a strong background in leading teams and driving continuous improvement across various projects. Skilled in coordinating Agile Release Trains (ART) and facilitating Program Increment (PI) planning, the candidate ensures successful feature delivery and enhances overall productivity. With proficiency in tools like Jira, Confluence, and Miro, they effectively manage project metrics, track progress, and report risks to leadership. They have played key roles as Scrum Master, Release Train Engineer, and Project Lead, ensuring adherence to Agile ceremonies such as Sprint Planning, Daily Stand-ups, and Retrospectives. The candidate has experience in leading cross-functional teams, removing impediments, and managing stakeholder relationships to ensure project success. Additionally, they have worked in diverse technical environments, including cloud technologies, high-performance computing (HPC), and scientific computing, where they provided leadership and operational support. Their expertise also includes handling incident management, service management, and the maintenance of complex systems, ensuring that SLAs and customer expectations are met. The candidate is also experienced in adopting and implementing Scaled Agile Framework (SAFe) in teams and organizations to enhance collaboration and efficiency.

Responsibilities:

• Coordinated multiple teams in the Agile Release Train (ART) to ensure successful feature delivery and enhancements.
• Facilitated Program Increment (PI) planning to ensure timely releases and aligned goals across teams.
• Managed Agile metrics, created Jira dashboards to track ART progress, quality metrics, and potential risks.
• Conducted regular retrospectives and continuous improvement sessions to enhance ART effectiveness and productivity.
• Performed Scrum Master duties for multiple teams, including organizing Agile ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Led the implementation of a new Agile framework to improve predictability and quality within the organization.
• Worked with Product Owners to ensure product backlog prioritization and grooming, ensuring readiness for sprints.
• Managed stakeholder relationships and escalations, ensuring smooth project execution and alignment with client needs.
• Directed and mentored teams, removing impediments and fostering collaboration across cross-functional groups.
• Oversaw the administration of HPC clusters and various applications used in scientific computing environments.
• Managed the transition of HPC environments, ensuring seamless operations and scalability.
• Led the transformation and adoption of Scaled Agile Framework (SAFe) to improve team collaboration and delivery.
• Ensured compliance with SLAs, providing operational support and troubleshooting critical incidents.
• Coordinated enhancements, functional, and technical design activities with cross-functional teams.
• Maintained and supported complex systems, managing knowledge bases and ensuring system availability.
• Led testing activities for system implementations, including UAT support, deployment, and Go live activities.
• Managed the development and maintenance of ETL processes and reporting systems.
• Contributed to the creation of knowledge management documents for incident/problem management.