System Engineer

Introduction:

The candidate is an experienced Senior ICT Engineer with a strong background in IT infrastructure support, system administration, and cybersecurity. He has extensive expertise in installing, configuring, and maintaining IT hardware, software, and peripheral devices while ensuring the security and optimal performance of workstations through Active Directory, SCCM, AppLocker, and antivirus solutions. Skilled in virtualization technologies such as VMware Horizon, Oracle VirtualBox, and Microsoft Hyper-V, he also manages Print Servers and optimizes scanning solutions using software like OptimiDoc. His experience extends to IT security protocols, including firewall configurations, drive encryption, and security compliance.

He has been actively involved in smart transformation initiatives, particularly in SCADA, Smart Metering, GIS, and Enterprise Architecture, with a focus on EU-funded Smart Metering and Meter Data Management projects. His responsibilities have included process mapping, KPI tracking, and strategic planning for digital transformation in the energy sector. Additionally, he has provided technical support and remote troubleshooting, ensuring IT service management aligns with SLAs. With proficiency in IT monitoring tools such as Nagios, Zabbix, and Cisco SODI, he has successfully optimized network performance and managed online ticketing systems. His software administration skills include working with security suites like Trend Micro, as well as tools such as HP Data Protector and IMC Incident Management. He has a strong background in network administration, ensuring secure interconnectivity and access to global networks, and has provided user training and assistance in IT systems and cybersecurity best practices. His experience also includes performance testing, error reporting, and network infrastructure optimization. With expertise in data entry and medical records management using SIUI-CNAS software, he has demonstrated versatility across multiple IT domains. He also holds RedHat certifications, reinforcing his capabilities in Linux-based system administration. A problem-solver with strong analytical and collaboration skills, he effectively works with security teams, system administrators, and project stakeholders to enhance IT efficiency and security.

Responsibilities:

• Administering and maintaining IT systems, including workstations, servers, and network components.
• Installing, configuring, and managing operating systems on client machines (PCs, laptops, PDAs).
• Managing virtualization platforms such as VMware Horizon, Oracle VirtualBox, and Microsoft Hyper-V.
• Configuring and maintaining Print Servers and document management systems using OptimiDoc.
• Implementing security measures, including antivirus installation, firewall configuration, and drive encryption.
• Managing security policies using Active Directory (AD), SCCM, AppLocker, and Group Policy Objects (GPO).
• Ensuring compliance with cybersecurity standards and working with security teams to mitigate threats.
• Providing technical support, troubleshooting hardware/software issues, and maintaining IT equipment.
• Managing ticketing systems like OTRS and Cisco SODI to track and resolve IT support requests.
• Conducting system updates, backup scheduling, and performance monitoring.
• Assisting end-users with software and hardware issues, providing training and guidance.