System Engineer
About Candidate
Introduction:
The candidate has 15 years of experience in IT systems, network management, and telephony systems, the candidate has a strong foundation in Java backend development. The individual has demonstrated proficiency in managing and supporting Microsoft technologies, including Windows Server and Exchange Server, as well as designing and implementing VoIP solutions and IP telephony systems. The candidate has consistently provided technical support, led IT projects, and optimized infrastructure performance. With a commitment to continuous learning, the individual is now focused on gaining practical Java development experience. Their expertise spans across a variety of roles, including senior engineering, IT infrastructure management, and project leadership.
Responsibilities:
- Managed IT infrastructure and provided hardware and software support.
- Installed and configured Microsoft Windows Server, Exchange Server, and related systems.
- Led IT projects, ensuring successful deployment of telephony and network solutions.
- Configured and maintained telephony systems (Avaya, Nortel, LG Ericsson).
- Designed and implemented VoIP solutions and managed VoIP server configurations.
- Provided technical support, troubleshooting issues with hardware, software, and networks.
- Coordinated with external service providers for system installations and upgrades.
- Monitored IT systems, ensuring optimal performance and quick issue resolution.
- Developed and optimized IT processes for system security and efficiency.
- Trained and supported junior engineers, helping improve their technical skills.