Business / Functional Analyst (SNS01501)

Job Description

We are seeking a highly skilled and experienced Business / Functional Analyst to join our team in the express logistics industry.

  • The ideal candidate will possess expert analytical skills, a deep understanding of logistics operations (line haul movement planning and control, both air and ground), and excellent communication abilities to facilitate effective collaboration between technical teams and business stakeholders.
  • The Business / Functional Analyst plays a pivotal role in gathering, analyzing, and documenting requirements, as well as translating business needs into actionable IT solutions.
Responsibilities
  • Collaborate with business stakeholders to elicit, analyze, document, and validate business requirements for new aviation IT systems.
  • Conduct thorough research and analysis of existing processes and applications to identify areas for improvement and optimization.
  • Develop comprehensive documentation of conceptual business requirements & detailed functional requirements, and other relevant documentation to clearly articulate business needs.
  • Work closely with technical teams to ensure alignment between business requirements and IT solutions, providing clarification and guidance as needed.
  • Contribute to and review the design of application user interfaces to ensure usability and effectiveness.
  • Collaborate with project managers to ensure successful implementation of IT projects within scope, timeline, and budget constraints.
  • Stay informed about industry trends, regulations, and best practices in aviation IT to proactively identify opportunities for innovation and improvement.
Qualifications
  • Bachelor’s degree in Computer Science, Information Technology, Information Engineering or related field. A master’s degree is advantageous.
  • Minimum of 5 years of experience as a Business Analyst.
  • In-depth knowledge of aviation industry standards, regulations, and best practices.
  • Experience in aviation-specific domains such as capacity optimization, demand forecasting and resource allocation is a plus but is particularly valuable.
  • Strong analytical and problem-solving skills, with the ability to translate complex business requirements into clear and actionable deliverables.
  • Excellent documentation and communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders.
  • Proven experience with greenfield business analysis – feeding into the development of brand new applications – is a must.
  • Expert knowledge and proven experience with ALL of the following model-driven structured analysis techniques (e.g. SA/SD, Information Engineering or equivalent) is a also must:
  • business process modeling
  • logical data modeling: entity-relationship or object/class modeling
  • business rule specification
  • business service specification
  • use case analysis.
  • Profound understanding of Domain Driven Design concepts (more specifically: strategic design) is a plus.
  • Familiarity with Agile and Waterfall methodologies, as well as experience working in cross-functional teams.
  • Ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment.
  • Certifications such as Certified Business Analysis Professional (CBAP) is a plus.
Languages
  • Dutch
  • English

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