Communication specialist Service (SNS01889)
Job Description
We are seeking a dynamic and detail-oriented Communication Specialist – Service to support and enhance internal and external communication efforts related to service operations.
- The ideal candidate will develop clear, engaging content, coordinate communication channels, and ensure messaging consistency across platforms.
Key Responsibilities
- Develop, manage, and distribute internal and external communications related to service operations (e.g., customer updates, service notifications, maintenance schedules).
- Create content for various channels including email, intranet, service portals, reports, presentations, and newsletters.
- Collaborate with service, operations, and technical teams to ensure clear and accurate communication.
- Translate technical or service-related information into customer-friendly language.
- Support crisis or incident communication planning and execution.
Skills
- Excellent written and verbal communication skills
- Service processes
- Communication practices and tools
- Microsoft Office
- Design and content tools
- Canva
- Adobe Creative Suite
- CMS platforms
Languages
- Dutch
- French
- English
Hiring Team Member
