Job Description
- Join our talented team as a Functional Analyst, where you’ll contribute to the development of innovative solutions that drive business efficiency. We believe in continuous growth, and as a part of our team, you will be empowered to develop both professionally and personally in a collaborative and entrepreneurial environment.
- In this pivotal role, you will work with business stakeholders to understand and analyze requirements, design effective workflows within Jira and Confluence, and implement solutions that streamline business operations and enhance overall efficiency. Your ability to align technical solutions with business needs will be key to your success.
Responsibilities:
- Collaborate with business stakeholders, project managers, and technical teams to gather and analyze business requirements.
- Design, document, and optimize workflows within Jira and Confluence to improve ticketing, task management, and collaboration processes.
- Provide day-to-day support, assisting team members with Jira and Confluence-related issues, including ticket creation and project space setup.
- Conduct training sessions and develop documentation to ensure users are equipped to effectively utilize the tools.
- Work with development and technical teams to ensure system configurations align with business processes and functional requirements.
Qualifications
- Master’s degree in Computer Science or a related field.
- At least 5 years of experience as a Functional Analyst or in a similar role.
Technical Skills:
- Jira
- Business Process Modeling
- Requirements Gathering & Analysis
- System Configuration
- Troubleshooting & Support
- Scripting/Automation
- Reporting & Dashboards
- Training & Documentation
- Strong communication skills, capable of working with both technical and non-technical stakeholders.
Languages:
- English