Welcome to Sansaone, a dynamic force in the realm of ICT talent acquisition. Born out of a passion for excellence and a vision for connecting outstanding professionals with forward-thinking organizations, we stand as a beacon for strategic recruitment solutions in the Information and Communication Technology sector. With a commitment to excellence and a passion for connecting exceptional professionals with innovative organizations, we are your strategic partner in building transformative teams.
We are seeking a talented and motivated individual to join our team as an Incident Response Manager within the financial services sector.
The primary responsibility of this role is to deliver effective, coordinated response and recovery orchestration services for incidents that disrupt business operations.
The successful candidate will manage and lead the response efforts for incidents of lower severity and complexity, such as operational business disruptions, security issues, fraud, and technology-related incidents. Responsibilities:
Incident Management: Lead the orchestration of enterprise-level incident response efforts for operational disruptions, security breaches, fraud, and technology-related incidents.
Recovery Orchestration: Oversee the recovery and resolution process, ensuring minimal impact on business operations.
Stakeholder Coordination: Collaborate with internal teams, external partners, and senior leadership to ensure effective communication and timely incident resolution.
Root Cause Analysis: Conduct post-incident reviews and root cause analysis to identify areas for improvement and prevent future incidents. Technical Skills:
