Welcome to Sansaone, a dynamic force in the realm of ICT talent acquisition. Born out of a passion for excellence and a vision for connecting outstanding professionals with forward-thinking organizations, we stand as a beacon for strategic recruitment solutions in the Information and Communication Technology sector. With a commitment to excellence and a passion for connecting exceptional professionals with innovative organizations, we are your strategic partner in building transformative teams.
An IT Support Engineer is responsible for providing technical assistance, resolving hardware and software issues, and ensuring the smooth operation of an organization’s IT infrastructure.
This role involves troubleshooting technical problems, installing and configuring IT systems, supporting end users, and maintaining company technology resources. Responsibilities:
Provide technical support to end users via phone, email, or in-person, troubleshooting hardware and software issues.
Install, configure, and maintain operating systems, software, and network devices (computers, printers, routers, etc.).
Set up and maintain user accounts, permissions, and access controls in various systems.
Resolve network issues, including connectivity and security concerns, and troubleshoot system malfunctions.
Perform routine maintenance, such as software updates, patches, and system backups. Technical Skills:
