Network Operations Engineer (SN0329)

February 11, 2025

Job Description

We are seeking a skilled Network Operations Engineer to proactively monitor and support our production systems, ensuring optimal performance and reliability. The ideal candidate will have a strong background in network operations, incident management, and system administration across various platforms.

Key Responsibilities
  • Proactively monitor production systems to ensure optimal performance and reliability.
  • Handle events and incidents efficiently, ensuring minimal disruption to services.
  • Investigate issues, perform root cause analysis, and implement effective resolutions.
  • Act as an escalation point for issues flagged by customer support and respond promptly to customer inquiries.
  • Work closely with internal operations and engineering support teams to ensure seamless communication and issue resolution.
  • Develop and implement innovative solutions to enhance the efficiency of the Network Operations Center (NOC).
  • Create and maintain comprehensive technical documentation and standard operating procedures.
  • Identify opportunities to automate operational tasks to improve efficiency and reduce manual intervention.
Required Skills and Experience
  • Experience: 3+ years of experience in a Network Operations Center (NOC) or similar role.
  • Networking Knowledge
  • System Proficiency
  • Domain Expertise
  • Migration Skills
  • Virtualization
  • Incident Management
  • Communication Skills
  • Analytical Skills

Hiring Team Member

Avula Srivalli
Recruitment Coordinator