Welcome to Sansaone, a dynamic force in the realm of ICT talent acquisition. Born out of a passion for excellence and a vision for connecting outstanding professionals with forward-thinking organizations, we stand as a beacon for strategic recruitment solutions in the Information and Communication Technology sector. With a commitment to excellence and a passion for connecting exceptional professionals with innovative organizations, we are your strategic partner in building transformative teams.
A NOC Engineer is responsible for monitoring, maintaining, and supporting the IT infrastructure, ensuring network systems run efficiently and with minimal downtime.
They act as the first line of defense in identifying and resolving network and system issues, ensuring high availability and performance for enterprise environments. Key Responsibilities:
Monitor network infrastructure and systems in real-time to identify and respond to alerts, anomalies, or outages.
Diagnose and troubleshoot network issues related to routers, switches, firewalls, servers, and other hardware or software.
Perform routine maintenance tasks, such as patch management, configuration backups, and software updates.
Provide Level 1 and Level 2 technical support to end-users and escalate more complex issues to higher-tier support.
Collaborate with internal teams and vendors to resolve problems efficiently. Technical Skills: