Support/Infra Engineer (SNS01411)
Job Description
As a Support/Infra Engineer, you are the crucial link between our service desk and the technical teams.
- With your expertise and service-oriented approach, you ensure excellent service, while guaranteeing the continuity and security of our IT environment.
- Within our enthusiastic team, you will actively participate in new proposals to optimize our operations with technologically challenging solutions.
- This function is carried out on-site at our site in Dessel, with the possibility of occasional teleworking.
Your Responsibilities
- Service: You offer second-line support for complex IT issues and problems that cannot be solved by first-line support.
- Day-to-day management: You monitor and maintain networks, servers and platforms to ensure a stable and secure IT environment.
- Optimization: You actively participate in improvements and configurations with clear deliverables to continuously improve the IT environment.
- You function well within a team, but can also work independently and accurately.
- You work in a structured way, take initiative and show flexibility.
- You have good communication skills and always keep the needs of the internal customer central.
- Your way of working fits seamlessly with our core values: safety, responsibility, reliability and cooperation.
Technical Skills
- Can analyze and solve complex IT issues that cannot be handled by the 1st line.
- Solid knowledge of networks (WAN, LAN, VPN, 802.1X, firewall) and systems (Windows, Linux, Active Directory, M365, virtualization, storage)
- Experience with workstations, servers, peripherals, and software installations/upgrades.
- Knowledge of cybersecurity best practices such as patch management and endpoint security (Security awareness).
- Experience with PowerShell to automate repetitive tasks.
Skills
- Cyber Security
- Firewall
- Networks
Languages
- Dutch
- English
- French
Hiring Team Member
