System Support Engineer
Job Description
We are looking for a skilled and proactive System Support Engineer to join our Technology and Operations team. This role requires working closely with various functional areas to execute and optimize processes related to technologies and infrastructures, ensuring high-quality system support and technical assistance.
Responsibilities
- Install, configure, and provide support for IT hardware and application software.
- Analyze, troubleshoot, and report unexpected behavior of products and solutions.
- Monitor and stay updated on market trends to keep the systems up-to-date with the latest technology.
- Provide technical support and assistance to customers, resolving issues efficiently.
- Collaborate with cross-functional teams to improve system processes and infrastructure management.
- Ensure smooth and reliable operation of IT systems and technologies.
Qualifications
- Previous experience in IT hardware and software support.
- Experience in troubleshooting and system optimization.
- Knowledge of infrastructure and network systems is a pl
Skills
- Technical Proficiency
- Problem-Solving
- Attention to Detail
- Collaboration & Teamwork
- Knowledge of Market Trends
- Communication
- Project Management
- Security Awareness
- IT Tools & Software Knowledge
- Adaptability
Hiring Team Member
