Virtualization Engineer
Job Description
We are seeking a Virtualization Engineer who excels in providing top-notch technical support and delivering high-performance virtualized environments.
- In this role, you will take full ownership of customer-reported issues, ensuring timely resolution and maintaining optimal customer satisfaction.
- You will be responsible for diagnosing and resolving technical problems, performing system upgrades, and configuring virtual environments to meet business needs.
Responsibilities
- Customer Issue Resolution
- Maintain high levels of customer satisfaction by identifying issues and recommending appropriate solutions.
- Provide technical support through:
- Researching and diagnosing problems.
- Troubleshooting and identifying effective solutions.
- Configuring systems and performing upgrades.
- System Upgrades and Configuration
- Collaboration and Escalation
- Documentation
Skills
- Microsoft Windows Server
- VMware ESX
- Virtualized environment management
- VM deployment templates and automation.
Hiring Team Member
