Project/Program Manager
About Candidate
Introduction:
The candidate has 29 years of experience in IT program and product management, software engineering, and digital transformation across industries like eCommerce, telecom, banking, and finance. They have led large-scale Agile IT programs, managing multi-stream projects and coordinating cross-functional teams. Their expertise includes CRM and ERP implementations, cloud migrations, software development, and IT service operations. They have a strong background in managing supplier contracts, UAT processes, and Go-Live strategies. The candidate has worked extensively with Salesforce, Java, Oracle, and cloud platforms like AWS and Google Cloud. Their ability to optimize IT delivery, implement CI/CD pipelines, and align IT strategies with business goals has resulted in successful project execution. They have experience leading teams of developers, overseeing product roadmaps, and ensuring regulatory compliance. Their technical leadership and stakeholder management skills enable seamless execution of IT programs from inception to completion.
Responsibilities:
- Lead IT program and product management efforts across multiple industries.
- Manage Agile development teams, ensuring continuous delivery and process optimization.
- Oversee CRM, ERP, and eCommerce implementations, including Salesforce and Hybris.
- Drive cloud migration projects for enterprise applications on AWS and Google Cloud.
- Manage software development lifecycles, from requirement gathering to deployment.
- Coordinate UAT, Go-Live, and post-implementation support activities.
- Ensure compliance with industry standards and regulatory requirements.
- Conduct vendor management, budgeting, and contract negotiations.
- Implement CI/CD pipelines to improve delivery efficiency and reduce backlog.
- Lead digital transformation initiatives, aligning IT solutions with business goals.
- Oversee performance analysis, KPI tracking, and risk management strategies.
- Mentor and train development teams, improving technical capabilities and collaboration.