Devops Engineer

Introduction:

The candidate is an experienced IT professional with expertise in IT operations, production support, and system administration. They have a strong background in managing production batch scheduling, incident handling, and deploying application versions using tools like Jenkins and various scheduling systems such as Jaguar Console, Control-M, and Autosys. They are skilled in managing and troubleshooting job failures, optimizing batch processes, and ensuring smooth operations across multiple environments. Their expertise extends to file transfer management using protocols like CFT, FTP, SFTP, and SCP on platforms like AXWAY Central Governance and BIGFTP.

They have substantial experience in database management, handling Oracle databases, and managing deployments using tools such as PFTL, ODI, and GTNI. The candidate is proficient in L2/L3 incident resolution, server administration, and WebLogic corridor management. They have worked extensively with automation tools and industrialization processes, creating scripts in Shell, C, and C++ to streamline production tasks. Additionally, they have managed application patching, regression testing, and release deployments using platforms like Earth, A4C, and Neptune.

Beyond operations, they have experience in IT project management methodologies such as ITIL and CMMI and have contributed to process improvements by defining and refining technical procedures. They also possess software development experience, having developed web solutions and business applications using C#, .NET, SQL, and PLSQL. With knowledge in network administration, CCNA certifications, and expertise in virtualization technologies, they are well-rounded in IT infrastructure management. Their experience in test management, anomaly detection, and performance monitoring further demonstrates their capability in ensuring system stability and efficiency.

Responsibilities:

• Manage production batch scheduling using various schedulers like Jaguar Console, Control-M, and Autosys.
• Handle L2/L3 incident processing and troubleshooting across multiple production environments.
• Deploy application versions and manage application patching using Jenkins and other deployment tools.
• Manage and monitor job failures, analyze logs, and modify/adapt batch jobs to ensure smooth operations.
• Handle file transfers using CFT, FTP, SFTP, and SCP on platforms like AXWAY Central Governance and BIGFTP.
• Perform Oracle database management, including schema updates and job execution using PFTL and ODI.
• Maintain WebLogic corridors and oversee middleware management for application stability.
• Conduct non-regression testing (TNR) and ensure system stability through structured testing methodologies.
• Automate industrial processes using Shell, C, and C++ scripting to optimize batch job performance.
• Manage change requests, perform build deployments, and support application releases.
• Provide production support by resolving system and application incidents in a timely manner.
• Write and maintain technical documentation and standard operating procedures for IT operations.
• Collaborate with teams to implement ITIL best practices for incident, problem, and change management.
• Perform network administration tasks, including server monitoring and security management.
• Conduct application monitoring and performance optimization using tools like NETCOOL, NAGIOS, and BMC.
• Support test environments by managing ISO PROD image refresh chains for testing purposes.
• Lead backup and disaster recovery activities to ensure business continuity.
• Train and mentor junior team members, acting as a backup team leader when required.
• Develop web solutions and business applications using C#, .NET, SQL, and PLSQL for various IT needs.