QA Engineer

Introduction:

The candidate is an experienced Technical Test Analyst with expertise in various testing methodologies, particularly within the Telecom domain. With a strong foundation in Agile development, the candidate excels in managing complex projects and providing strategic insights to ensure the success of testing initiatives. Their skills include E2E integration testing, risk analysis, and test case design, and they are adept at identifying gaps in solutions during the testing phase to minimize production bugs. The candidate demonstrates a high level of proficiency in root cause analysis to resolve production issues and prevent regression problems. They have contributed significantly to process improvements by designing use cases, creating validation checklists, and supporting the performance testing team to evaluate system performance before major releases. The candidate is skilled at collaborating with cross-functional teams, including Architects, Product Owners, and Developers, to ensure thorough testing and alignment between various applications. They also have experience mentoring new joiners, creating induction plans, and supporting automation teams with functional knowledge. Throughout their career, they have shown strong problem-solving and communication abilities, enabling successful project delivery and quality assurance in complex environments.

Responsibilities:

• Involved in design and requirement review sessions to provide feedback and avoid solution gaps during testing.
• Designed high-level use cases to cover E2E functional test scope and ensure thorough review with stakeholders.
• Demonstrated the E2E flow to business and operations teams post-digital transformation.
• Supported XML alignment to gather and align XML data from different applications before testing.
• Categorized test work order exceptions and collaborated with operations teams to prioritize solutions.
• Conducted root cause analysis (RCA) of production bugs to mitigate test design or execution issues.
• Participated in Go/No-Go meetings, providing functional testing insights to highlight potential risks.
• Analyzed the impact of hot fixes on production bugs to prevent regression issues.
• Conducted walk-through sessions for testers on new functionalities and test strategies.
• Created and maintained validation checklists to reduce regression leakage after major releases.
• Supported the performance testing team by analyzing new flows and ensuring system performance before releases.
• Collaborated with development teams for defect replication and workarounds to unblock testing.
• Performed data quality checks on test suite runs and worked with teams to address issues and retest.
• Supported testing for Go-Live implementations, detailing use cases for E2E testing.
• Created and executed master induction plans for training new team members on E2E architecture and functionality.
• Assisted the automation team by providing functional knowledge and supporting the development of analytics tools.